my cv
Vicolo Santa Marta, 21 – 24050 Mozzanica (BG) Italy
Mobile +39 348 79 79 761 Home +39 0363 82 82 95
lbonesini@gmail.com www.lucabonesini.it
6 December 1970, Italian, Married
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SUMMARY OF QUALIFICATIONS
• Information & Communication Services: technical, management, sales.
• More than ten years ICT Sales and Sales Management experience
• More than ten years IT Management experience
• Result oriented professional, creative problem solver, strong organizational skills
• Excellent communicator (at C-Level), technically competent
• Lead Auditor ISO 27001, Security Consultant, Blogger
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RELEVANT WORK EXPERIENCE
Sales Area Manager North East, September 2009 – Present
TERASYSTEM, Padova, Italy
Responsible for the North-East Italy Sales Area, with Total Order Value, Revenues, Margins and Customer satisfaction targets. Definition of the area sales plan for acquiring new clients and vertical development of the existing clients through the sale of value propositions. Managing and developing a team of six people. Sales Manager, Top Client, Infrastructure IT, Service Management, Security.
Business Unit Manager, January 2009 – September 2009
ONION (Alten Group), Brescia, Italy
Hired as Sales Manager, in charge of sales and business development for IT Service Management solutions (BMC Remedy ARS, ITSM, CMDB, ITIL), ERP (SAP, MS Dynamics NAV), CRM (Microsoft), Web Applications, Business Intelligence, IT Infrastructure, Education services; eventually promoted to Business Unit Manager, responsible for the ITSM BU’s P&L, growth and management (10 people total). Worked on prospecting new accounts and developing relationships with clients, making proposals and closing deals; recruiting and managing people, defining business plan and managing business partner relationship.
Senior Services Sales Executive, May 2002 – January 2009
ECS INTERNATIONAL ITALIA (Société Générale Group), Milano, Italy
Hired as Presales Technical Engineer to develop the brand-new presales infrastructure, created to support salesmen selling ICT Services (Asset Management, Business Continuity, IT Security – Multiplatform: IBM Mainframe, IBM iSeries, Unix/Linux Systems, Windows).
Eventually moved to Sales as Senior Executive, in charge of Key Account Clients (managed the negotiation of individual contracts up to €2.5 million per contract).
Also developed a good financial knowledge of the IT asset leasing business.
Actively involved in the launch of new products/services.
Integrated in a real international team (European).
Collaborative and Computing Client Engineer, February 2001 – February 2002
ROHM AND HAAS COMPANY, Philadelphia, PA (USA)
Moved to Philadelphia-USA to be part of the Collaborative and Computing World Team; helped planning, developing and deploying the new Lotus Domino infrastructure, which rollout involved more than 18000 clients worldwide. In particular developed the software (Visual Basic) used to migrate/install client machines (PCs, Palm, Handhelds, etc.). Also in charge of the server infrastructure planning/deployment and support for Asia-Pacific and Latin America areas.
IT Manager, April 1997 – January 2001
ROHM AND HAAS ITALIA, Mozzanica (BG), Italy
Hired as IT infrastructure team leader, eventually promoted to Information Technology Manager. In charge of the Helpdesk and the IT Infrastructure teams (6 people). Managed many important projects/activities (Disaster Recovery Plan, internal Helpdesk re-organization, new company merge integration, telecommunication infrastructure renewal, Web infrastructure, legacy software development, IT asset leasing).
Also involved in the Company Management Board and the Quality Committee.
Co-Founder/Technical Manager, October 1996 – April 1997
NETWORK SYSTEMS, Pieve Fissiraga (LO), Italy
Established a new firm called Network Systems, working in the IT Consultancy and Software Development businesses. Developed important business partnerships with Microsoft and Lotus Business Partners, able to rapidly increase the number of customers.
In charge of the business development (sales) and the multiplatform software development areas (PCs, Unix Systems, AS/400)
Information Technology Consultant, July 1989 – October 1996
VARIOUS COMPANIES
Worked as freelance consultant for Rohm and Haas Company, Edison, Bongrain, Fingerma/ Volkswagen, Warner Bros, Italian Ministry of Defense (Air Force), Datasport, Telelombardia, Lombardia7 Television, Informex Didacta, Istituto Cavallotti, Istituto Tecnico Commerciale G.Maggiolini, Must, Gruppo Editoriale JCE, Tecsyda.
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EDUCATION AND TRAINING
Systems and Network Security, Università Statale degli Studi di Milano, September 2005 – present
Computer Science Degree, Università Statale degli Studi di Milano, 1989 – 1992 (first two years)
Computer Science (High School), ITIS Lagrange, Milano, Italy, 1984-1989 (56/60)
• Lead Auditor ISO27001, DNV, Milano, Italy
• Lead Auditor BS7799, DNV, Milano, Italy
• IBM Aix – Presales Technical Training, IBM, Milano, Italy
• Sales rep: intermediate and advanced levels, Mida, Milano, Italy
• Languages/English: advanced, Inlingua, Philadelphia, USA
• Languages/English, Inlingua, Milano, Italy
• Microsoft Visual InterDev, Mondadori Informatica Education, Milano, Italy
• SQL Server for System Administrators, Mondadori Informatica Education, Milano, Italy
• Just Appointed Chief Executive: how to, Cegos, Milano, Italy
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SKILLS AND COMPETENCES
Sales & Marketing:
• developed and presented effective sales presentations for new accounts;
• analyzed market conditions to target customers and penetrate accounts;
• managed the negotiation of individual contracts up to €2.5 million per contract.
Communication skills:
• excellent communicator, with good influencing and interpersonal skills;
• flexibility and adaptability, proven by ability to juggle several job assignments at the same time;
Organizational skills:
• result oriented managing professional with broad based experience in business operations including corporate & project direction and all facets of Information Technology;
• creative problem solver combining cutting edge technology, strong team building skills and new process implementations;
• able to present complex ideas in a way that can be easily assimilated by non-specialists; very good of innovation and problem solving;
• very comfortable in high stress situations and with team efforts. Strong organizational skills.
Languages:
• English / Excellent (reading, writing, verbal)
• French (basic)
Intercultural skills:
• experienced at working in a European/Worldwide dimension; have been working (mostly) for enterprises, in multicultural environments;
General:
• Sales, Business Developement;
• Project Management;
• ITIL, IT Service Management, Asset management;
• Security
Technical:
• ICT Security: ISO27001/BS7799, Privacy, Security Assessment, Penetration Test, Management, Business Continuity, Disaster Recovery, Network Security
• Networking: Network Planning, Design and Management
• Platforms: Microsoft Windows, Novell Netware, Unix Storage NAS/SAN (Emc, Netapp, Ibm, Sun), Deduplication, Thin Provisioning, Backup, ECM, ILM, BMC BSM, HP BTO
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ADDITIONAL INFORMATION / PERSONAL INTERESTS
• My children, family & friends
• Computer and hi-tech in general
• Sports (MTB / Javelin / Track & Field)
• Music (Bass Guitar)
• Digital Photography & Video
• My lemon tree
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